Meet the Team

Jolene Cahill

Pelletier Mechanical Services, LLC

Title: Customer Interaction Specialist

Hometown: Terryville, CT

Jolene Cahill from Pelletier Mechanical Services, LLC

Jolene is our newest member of the Pelletier Mechanical Services, LLC team. She resides in Terryville, with her husband Joe and daughter, Bryanna. As Customer Service Appointment Coordinator, she acts as a liaison between customers and Pelletier’s Service Department making sure that the lines of communication always remain open. She has worked in Customer Service for over 20 years and has always had the reputation for building trust and strong long-term relationships with customers.

She holds an Associate Degree in Business Management with an Accounting focus from Tunxis Community College in Farmington, Connecticut.

In her spare time, she enjoys reading, working on various crafts and baking, especially around the holidays. She is also involved in teaching Sunday school at the Terryville Congregational Church.



E: [email protected]

from customers I've helped!
  • "Always great service" Read Full Testimonial

    Ann M. of Watertown, CT

    Customer Testimonial

              Always great service from the office to the technician :)
    Ann M.
    Watertown, CT
  • "Bill did a great job and is really knowledgeable about his field." Read Full Testimonial

    Victor P. of Winsted, CT

    Customer Testimonial

              Bill did a great job and is really knowledgeable about his field. He answered all of my questions and let me know step-by-step how things were going to proceed. Jolene, who coordinated the appointment was very helpful also and it was her responsiveness to my inquiry through Home Advisor that ultimately got me to set up the appointment in the first place. Service from beginning to end was top-notch.
    Victor P.
    Winsted, CT

our service area

We serve the following areas

Our Locations:

Pelletier Mechanical Services, LLC
194 E Main St
Suite D
Thomaston, CT 06787